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Diana V.

On Monday evening I noticed a strange sound coming from my outside compressor and the whole unit shut off. My 70 year old mother stays with me and she uses oxygen so AC is a necessity not a luxury secondary to her health. I called and left a message with a company recommended by my neighbor but they would not be able to come until Wednesday.

I called Kim at 8 a.m. and explained the situation. She said someone would be able to come today when they were free. I was thinking they would not be able to come until the afternoon so I made arrangements to have my mother stay somewhere else where she could be more comfortable. I was pleasantly shocked when Kim called at about 10 a.m. and said Stefan would be there in 5 or 10 minutes. He arrived and within 30 minutes my AC was up and running again. I would definitely recommend Universal to anyone and will be using them again in the future. It is always a pleasure to deal with a company with such wonderful customer service.

Universal HVAC

Universal HVAC is continually trained in product and procedures, and ready to service the greater Richmond and surrounding counties. Call us today and discuss your heating, air conditioning or plumbing situation and we'll show you a solution.

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Heating, Air Conditioning, Heating Repair, Furnace Repair, AC Repair, HVAC Seasonal Maintenance, 24 Hr. Emergency Heating Repairs, Boiler Repairs, General Heating and Cooling HVAC Repair, Plumbing Remodel, Plumbing, Tankless Water Heaters: Natural Gas or Propane, Conventional Tank Water Heaters and Licensed Gas Fitter

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